Archive for the ‘Emergency Communications’ Category

Search and Rescue throughout history

Thursday, September 10th, 2009

American Heritage magazine features an interesting article, “Heavy Rescue”, describing the history of search and rescue, and looking into the future.

The article covers both the improvements in technology and management of crises such as building collapse over time. This description of search and rescue operations in London during WW2 caught my attention, for instance:

Out of such chaos came timeless lessons in crisis management. Quickly discovering that a major collapse would turn out any number of local and regional units who sometimes began arguing over the next steps, British authorities invented the role of the “new incident officer,” typically an air-raid warden with good judgment who knew the neighborhood. After filing an initial report, he would set up a portable desk complete with blank forms. The desk flew a blue flag and also mounted a blue battery-powered lamp for night work. The incident officer wore a blue cloth cover on his hard hat. To all other emergency personnel arriving, the blue meant “check here before doing anything,” thus prioritizing critical tasks and preventing one team’s work from endangering another’s. One of the most important jobs—neglected by amateurs —was to fan out through the neighborhood to gather information on how many people might be trapped below. Without such information, rescue parties were sure to waste their efforts. Similar systemization can still be seen today at some emergency sites, where the incident commander works from a portable desk unfolded from the rear of his vehicle … often sporting a green or blue lamp.

The author, James R. Chiles, is also the author of Inviting Disaster: Lessons from the Edge of Technology. The review from Publisher’s Weekly: “In a book that is much more than a litany of disaster and tips on survival, Chiles also offers fascinating, detailed analyses of “system fractures” chains of events yielding catastrophes.” If you are a U of R student or faculty member, take advantage of our distance education delivery service and have the book sent to you.

GAO report on post-disaster collaboration

Tuesday, September 8th, 2009

This item came to my attention a while ago (it was first published in July 2009), but I finally got a minute to actually look at it.

DISASTER RECOVERY
Experiences from Past Disasters Offer Insights for Effective Collaboration after Catastrophic Events

Highlights of GAO-09-811, a report to the Committee on Homeland Security and Governmental Affairs, U.S. Senate

In the wake of the 2005 Gulf Coast Hurricanes, coordination and collaboration challenges created obstacles during the government’s response and recovery efforts. Because of the many stakeholders involved in recovery, including all levels of government, it is critical to build collaborative relationships. Building on GAO’s September 2008 report which provided several key recovery practices from past  catastrophic disasters, this report presents examples of how federal, state, and local governments have effectively collaborated in the past. GAO reviewed five catastrophic disasters—the Loma Prieta  earthquake (California, 1989), Hurricane Andrew (Florida, 1992), the Northridge earthquake (California, 1994), the Kobe earthquake (Japan, 1995), and the Grand Forks/Red River flood (North Dakota and Minnesota, 1997)—to identify recovery lessons. GAO interviewed officials involved in the recovery from these disasters and experts on disaster recovery. GAO also reviewed relevant legislation, policies, and the disaster recovery literature.

What GAO Recommends
GAO recommends the Secretary of Homeland Security direct the Federal Emergency Management
Agency (FEMA) to create a mechanism focused on sharing information and lessons learned regarding disaster recovery, including good collaborative practices. The Department of Homeland Security concurred with our recommendation.

The idea of looking for ‘lessons learned’ across a different types of disasters struck me as interesting. We tend to see research done on the after-effects of hurricanes, for example, but why shouldn’t there be lessons for emergency planners in all types of disaster recoveries?

VA Hurricane Guide Published

Thursday, August 13th, 2009

This just in, courtesy of the VDEM:

hurricane-preparedness-banner1

New hurricane guides available
“The Hampton Roads Emergency Management Committee and the Virginia Department of Emergency Management and VDEM have redesigned the Virginia Hurricane Guide. As part of the Ready Virginia public information campaign, the guide contains essential hurricane season information, such as evacuation routes, traffic reversal plans along Interstate 64, bridge/tunnel/ferry closure plans in the Hampton Roads area and family preparedness.

New sections of the guide explain staying in place versus evacuation, the importance of storm surge, and how public shelters are designed to help evacuees. The revised evacuation route section clarifies that I-64 is only one of many evacuation routes, and the guide gives detailed instruction about how to make a family emergency plan, get an emergency supply kit and stay informed during emergencies.

For the 2009 hurricane season, 250,000 copies of the guide were printed; most will be distributed by state and local agencies, private businesses and nonprofit organizations. Any organization interested in distributing the guides should contact the VDEM Public Affairs Office at (866) 782-3470. An interactive, Web-based version is also available at www.ReadyVirginia.gov. A federal homeland security grant paid for the printing costs.”

Global Incidents Map

Thursday, March 19th, 2009

Swinging away from the weather theme for a bit, the Global Incident Map is an interesting visual overview of the various ‘incidents’ that are happening all over the world. The term “incidents” is used broadly; items covered on the main map range from things like ‘terrorist events’ and ‘radiation/proliferation/smuggling events’ to ‘food-product tampering’ and ‘anti-war activists conferences’.

The free version of the  map gives only the visual overview, with very minor details about each incident. Sign up for a free trial, however, and you’ll see how robust the product is. Hover over the individual events, and you’re shown a pop-up box with more information and the link (where possible) to the English-language version of the news item that describes the event in greater detail. Underneath the map, a scrolling news feed can be sped up if you’re a speed reader like me. The map can be limited to events of certain types, severity/importance, and/or types of infrastructure affected. For instance, I was able to easily view all the incidents that affected transportation (airport, shipping, bus, bridge, and railways) and were of a severe or unknown nature. There’s also a search function, with the same options. For those of us who are less visually-oriented and more text-oriented, there’s a list of all the incidents, sorted by type and complete with dates, at the bottom of the page.

Additionally, there is a Forest Fires map (which also pulls through NOAA’s Day1 Fire Weather Outlook and the USFS’s Wildland Fire Assessment System maps), an Amber-Alert Map, a North American HAZMAT Situations and Deployments map (although it seems a stretch to call a meth lab bust a “HAZMAT” situation). The HAZMAT map includes a helpful (at least for us here in that region) “Zoom to National Capitol Region” button. Two more “New” maps complete the tools: Gang Activities (searchable by gang name, as well as by region) and Sri Lanka Focus. The Sri Lanka Focus maps are produced in partnership with the Community Tsunami Early-warning Centre and the Safer Sri Lanka blog, pointing out Global Incident’s relationships within the broader community.

About the Global Incident map: started as a free service, it has evolved into a fee-based subscription model which accepts advertising (but not money from ‘any foreign or domestic government entities, nor any special interest, religious, or political groups’). The map is produced (evidently) by Morgan Clements. Click here for a link to his interview on On the Media (NPR program). A free 72-hour trial is available, but the site normally costs (I think!) $99./year to subscribe.

New FEMA Director Named

Tuesday, March 10th, 2009

I know I’m a bit behind, but with the changeover in administrations in Washington comes a change over at FEMA.

Craig Fugate

Craig Fugate

Craig Fugate, formerly Director of Florida’s Division of Emergency Management (a post he held for 8 years), has been named to head FEMA, with Jason R. McNamara coming on as his Chief of Staff. McNamara was formerly Director of Emergency Management at Dewberry, one of FEMA’s largest contractors.

Here’s a video of Fugate at work in his previous job. This is a great example of a fully-stocked “Media Center” with public service announcements, lessons learned, and even sessions with school children available in video format, coupled with copies of disaster plan materials: emergency checklists, disaster supply lists and even links to help Florida businesses create business plans.

Great American Shakeout Follow-up

Tuesday, November 25th, 2008

I’d almost forgotten about the Great Southern California Shakeout (the earthquake drill that happened November 13, 2008) until the USGS very helpfully sent me a link to the “Corecast” for the “Lessons Learned” from the largest-ever earthquake scenario exercise.

(Download Secretary Kempthorne and Mark Myers Share Thoughts on ShakeOut.)

“Secretary of the Interior Dirk Kempthorne and USGS Director Mark Myers reflect on the successes of The Great Southern California ShakeOut—the largest earthquake preparedness drill in U.S. history.”

Perhaps the best overview of the outcomes is available on this page, from Caltech.  Scenario results, research studies and follow-on research are described and linked here.”Shakemaps”like the one below and scenario video are available here.

Finally, the innovative (and unexpected) collaboration with the Art Center College of Design resulted in the production of this YouTube video. Highly effective, without dropping into the realm of fear-mongering. [kml_flashembed movie="http://www.youtube.com/v/opXZY1zZ8xk" width="425" height="350" wmode="transparent" /]

Emergency Preparedness On Campus

Wednesday, August 27th, 2008

For those of us who work full-time on campus, there’s a nice rhythm to the year, with the ebb and flow of people and activity. Right now, we’re enjoying having students back in the library – and lots of them, too, for this early in the semester. (I suspect it’s a bit like the rush of gym memberships in January – all good intentions early on…)

As I’ve sat through orientations over the past month, I’ve heard the University’s Police Department give their introduction, and they always stress the importance of signing up for UR Alerts. This is the system in which a voice call, text message, or email will be sent to you (at the point of contact you designate in BannerWeb) in the event of a campus emergency. Here in Virginia, in particular, the shooting at Tech reminded us that anything can happen, even on a idyllic campus such as ours, but the system can only work if you “opt in”. This FAQ page answers many of the questions you might have about this alert system.

The Federal Government realizes that this aspect campus security is vital to the national interest. This year’s latest amendment to the Higher Education Act of 1965 requires that schools maintain:

‘‘A statement of current campus policies regarding immediate emergency response and evacuation procedures,
including the use of electronic and cellular communication (if appropriate), which policies shall include procedures to—

‘‘(i) immediately notify the campus community upon the confirmation of a significant emergency or dangerous situation involving an immediate threat to the health or safety of students or staff occurring on the campus, as defined in paragraph (6), unless issuing notification will compromise efforts to contain the emergency;
‘‘(ii) publicize emergency response and evacuation procedures on an annual basis in a manner designed to reach students and staff; and
‘‘(iii) test emergency response and evacuation procedures on an annual basis.’’

Finally, if you’re on campus the first Monday of each month at 1:25PM, you will hear a “groaning noise [which] amplifes until it reaches full volume”; that’s the test for the Tornado Warning System. If you hear this at any other time, you should immediately seek shelter.

Communicating in a Crisis

Friday, August 22nd, 2008

I read a lot of blogs in areas outside my own sphere of expertise – and marketing and communications is one field in which I often find interesting insights. I find PR and Communications blogger Kami Huyse consistently thought-provoking. Her Communications Overtones posting for today was the slideshow for a presentation she gave on “The 3 R’s of Crisis Management”: Research, Response, and Recovery. While the presentation was definitely aimed at a lay audience, I thought the focus on communicating during a crisis was a strength. Also, click on the “crisis management” tag under the post to see her other posts on this subject.

If you haven’t used SlideShare before, you will need to sign up for a free account. (I think of SlideShare as YouTube for Powerpoint presentations…)

DHS 2008 National Emergency Communications Plan

Thursday, August 14th, 2008

We know from past experience with emergencies that the ability to communicate effectively between agencies is critical. So critical, in fact, that when the DHS was established in 2002, they were mandated to develop a strategy to “address emergency communications shortfalls.”They are also tasked with setting guidelines and standards for the deployment of inter-operable communication systems, and setting deadlines for meeting these. This is the first release of a comprehensive plan which addresses the various aspects of this mandate.

This release (an 83 page .pdf document) gives an overview of the issues involved, then details the vision, goals, and capabilities needed for truly inter-operable communications systems. 7 objectives to achieve this state are described in detail, with the currect state of activities, key gaps and obstacles driving action, and recommended national milestones for each listed.

Finally, the 9 appendices (what good is a government publication with a list of acronyms used?) provide extensive, detailed background on the legislative requirements, source documents, and key federal emergency communications initiatives, programs, systems, and services. These documents alone are worth reading for anyone involved in emergency communications.